Personalisation Guide

Every Maison Made piece is engraved with your own words. Here is how to get it just right.

How to add your engraving

  1. Choose your product and any options, such as size or design.
  2. Type your engraving text in the personalisation box on the product page.
  3. Check it carefully, then add it to your basket. Your text is shown in your basket and on your order confirmation.

Writing your text

  • Your text is engraved exactly as entered, including capital letters, spelling and punctuation.
  • Shorter text engraves larger and reads more clearly.
  • Use a new line or a separator such as "&" or "·" between names.
  • Each product page shows the character limit for that item.

Ideas

  • Weddings: "The Hartleys · Est. 2026"
  • Housewarming: "Welcome Home, Sam & Priya"
  • Family: "Grandma's Kitchen"
  • Anniversaries: "Tom & Ellie · 10 Years"

Made a mistake?

Email contact@maisonmade.shop with your order number as soon as possible. We can correct your text if personalisation has not yet started.

Timings

Personalisation and dispatch take 2 to 4 working days, then free tracked UK delivery takes 2 to 4 working days: 4 to 8 working days in total.

Returns on personalised items

We voluntarily offer 30-day returns on personalised items, including change of mind, as long as the item is unused and in new condition. See our Refund Policy.